The practice is host not just to GPs, Nurses and a healthcare support worker but to a wider array of healthcare and support workers who are here to try to allow us to support you in as many ways possible to improve and maintain your health. The team includes; mental health nurse, citizens advice team, (trainee) cognitive behaviour therapists, pharmacist.
When you call, our Patient Care Advisors will ask you some questions in relation to your condition and will determine who is the most appropriate team member to assist you that day.
GP Appointments:
Click here to see the usual working days for our team
On the day: face to face and phone appointments. These can be booked on the day by calling 0131 652 2004 from 8.30am for the morning session and 2.00pm for the afternoon session. For acute issues you may be offered an appointment with an Advanced Nurse Practitioner who is very experienced and trained to deal with a wide range of issues.
Pre-bookable appointments: These pre-bookable appointments are for routine consultations and aim to allow greater continuity to allow you to see your usual GP about recurrent or chronic conditions. There is good evidence that consulting with the same GP about long term conditions is the safest way to practice.
Extended hours: We have appointment from 7.30am and until 6.30pm on certain days to cater for patients in work who would otherwise struggle to attend. Please ask for this when making an appointment if needed.
Practice Nurse Appointments – Most are pre-bookable with a small number of on the day appointment available for urgent care
Phlebotomy/Health care support worker appointments are pre-bookable in advance.
Chronic Disease Reviews – We have implemented a chronic disease review reminder system that should invite you by text once a year (in the month of your birthday) to book in for your yearly checks if you suffer from high blood pressure, thyroid conditions, diabetes, heart disease, asthma, COPD and other chronic conditions that need monitoring. If for some reason you feel you should have been called for a review but have not been, please get in touch with the practice to highlight this to us.
Mental Health Nurse Appointments: Patients can self refer and Dylan will then call for an initial discussion. GPs and Nurses can also refer on to Dylan. There is also direct access to the community mental health team through the Thrive drop in service – Tuesdays 10am-4pm.
Citizens Advice Appointments: Please contact reception to be booked in.
Contraceptive Advice & Services
Self-Help Advice: Scottish health information you can trust | NHS inform
