WE ARE CLOSED WEDNESDAY 28TH AUGUST FROM 12 NOON
The practice will be closed from 12 noon Wednesday 28th August for all non urgent problems. We will reopen at 8am Thursday 29th August.
If you have an urgent problem between 12-6pm on Wednesday 28th August that cannot wait until we reopen at 8am on Thursday 29th August, you can call our surgery mobile on 0751 488 6331.
Please be aware that we will have very limited access to our computer system so will only deal with things that urgently need to be dealt with on the day.
Niddrie Medical Practice provide the whole range of GP services, including minor surgery and the insertion of contraceptive implants. Our experienced reception team will be happy to assist you with any questions you may have.
Contact may be made by e-mail or by phoning 0131 652 2004 during office hours. Please be aware when contacting by email this goes to a centrally accessed inbox and you should not send personal medical information/questions or complaints using this method.
We aim to provide the highest quality care, be accessible and deliver services in response to your needs.
We now have a FACEBOOK page – https://www.facebook.com/niddriemedicalpractice/‘LIKE’ our page to keep up to date with the practice.
Monthly Advice & Information Event at Niddrie Medical Practice
Here at Niddrie Medical Practice we are having a monthly theme within the waiting room. Every month we will be showcasing a different theme which may be about health , mental or physical well being with a large display in the waiting room and people from various agencies popping in to share some great advice and help to our patients.
Calling the Practice
The phone number for the practice is 0131 652 2004.
There may be times that due to unforeseen circumstances our lines are down. In this instance you can contact us on the surgery mobile 07514 886 331. Please DO NOT TEXT this number. It is only for calling us between 8-6pm Mon to Fri when our main number is out of order.
If you phone the main number and are placed on hold, please stay on hold until your call is answered. We aim to answer calls as quickly as possible but during busy periods this may be more difficult. Please remain on hold and your call will be answered as soon as a member of the team is available.
We do not accept requests for repeat medication over the phone.
Why not sign up for our online services?
Online service users will be provided with the best service when ordering medication
It is easy to use and can be accessed at any time of the day or night, even when the surgery is closed
We aim to have online prescription requests ready for collection within 48 working hours from ordering online, just come along and collect it from the surgery. If you have informed us that your prescription goes to a certain chemist this will remain the same and you can collect it from the chemist as normal.
Other options for ordering medication is
Asking your local chemist to order for you – we take no responsibility if the chemist misplaces your request. Be aware that some chemists take 72 working hours for processing when you order through them.
By handing in your repeat request form at reception
Online prescription and appointment booking
To register please complete a registration form and bring it to the practice with some form of photographic ID.
If you are already registered please go straight to our online services
We are open from Monday – Friday from 8AM to 6PM.
At least weekly, we provide a late surgery until 7PM.
When we are closed, GP services are provided by NHS24.
The reception is not staffed from 12pm-2pm on Thursdays. This is because of staff training and a team meetings. We are still contactable by e-mail or for urgent cases that cannot wait until we open again at 2pm call our surgery mobile on 0751 488 6331 during that time. The mobile phone is only answered during office hours and only when the reception phone is not staffed. Please call the mobile only if your problem cannot reasonably wait for a couple of hours.
Public Holidays – The practice will be closed for the following public Holidays:
Monday 16th September 2019
Wednesday 25th December 2019
Thursday 26th December 2019
Wednesday 1st January 2020
Thursday 2nd January 2020
Clinics & Services
Pharmacy, Community Physiotherapy, Community Nursing, Community Mental Health, Dietetics, Chiropody, Dental Services, Radiology and a range of consultant clinics.
Change of Address
It is very important that we hold a correct address and telephone number for you. If either of these change please notify us. You may change your address on our online form.
Register with our practice
Patients wishing to register with our Surgery will need to complete a registration form, which you can download or request from one of our Receptionists. We only process new registrations on a Monday and a Wednesday. Please make sure you have the correct identification required when registering.
Our patients are able to order repeat prescription items online. These items are listed on the right hand side of your repeat prescription computer slip.