Please read advice compiled by our Community Link Worker Mark which shows what help is available within our community.
!! INFORMATION REGARDING CORONA VIRUS !!
!! IMPORTANT NOTICE !!
If you have any COVID-19 related symptoms please contact NHS Inform or NHS 24 on 111, they are the first point of contact for all COVID-19 related symptoms during the hours of 8am – 6pm and NOT your GP practice.
If your symptoms are not COVID-19 related please call us on 0131 652 2004 as normal and one of the team will take your details and arrange for you to have a call back from a clinician
!! UPDATED PATIENT NOTICE PLEASE READ!!
To minimise risk to our patients and staff Niddrie Medical Practice has CLOSED its doors and has decided to stop all routine appointments at the surgery. If for any reason you must come to the surgery please come to the SIDE DOOR and phone us on 0131 652 2004 to alert us. If you have an appointment booked, the clinician will call you around your scheduled appointment time on the day of your appointment. If you do not require a phone call, you should reply ‘cancel’ to your text message reminder. We are no longer booking appointments online.
If you have NO symptoms you can call the helpline on 0800 028 2816 for advice.
If you have a medical problem, please call the surgery as usual and give the receptionist some idea about the problem. A clinician will then call you back sometime during that day. If your problem can not be dealt with over the phone, we might invite you to a video consultation or give you instructions on how to come to the surgery to be seen. Some services might have to be temporarily suspended.
Please do not call us repeatedly since this will ultimately slow our currently extremely pressured service further. You might get a phone call after 6pm still.
For further information, please check the following webpage: https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19
Please continue to order your prescriptions in the usual way. Please DO NOT stockpile medications. WE WILL NOT BE HANDING OUT PRESCRIPTIONS FROM THE PRACTICE PLEASE CHOOSE A DESIGNATED CHEMIST.
If your current health problem requires a blood test and you have already arranged an appointment for that, please still attend as long as you do not have a new onset cough or a fever.
If you wish to register please complete the forms on the website and email them to us and we will deal with registrations in this way.
Many thanks for your co-operation with those inconvenient measures. The measures are designed to protect the most vulnerable from infection and ensure that we can continue to provide a service to all our patients in the coming weeks and months.
Keep save, stay well!
The doctors and nurses at Niddrie Medical Practice’
!! BLOOD CLINIC !!
The blood clinic on Wednesdays will no longer be a drop in clinic for the foreseeable future. Please pre-book these appointments with Reception by calling 0131 652 2004.
!! OTHER CHANGES !!
Wellbeing Wednesday Groups with our Community Link Worker Mark are cancelled until further notice this includes the Circuit Classes with Dougie on Tuesday mornings.
Thank you for you patience.
Updated information please see link https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
Also for more information visit the NHS page on this link https://www.nhs.uk/conditions/coronavirus-covid-19/
If you think you could potentially have the virus please follow this link for advice on what to do https://111.nhs.uk/covid-19
If you have been to an affected place in the last 14 days, had contact with somebody with Coronavirus or have any of the symptoms below, to protect yourself and others please go home and phone your GP or contact NHS 24 by calling 111 for advice.
- Cough
- Fever
- Shortness of breath
ART THERAPY AT NIDDRIE MEDICAL PRACTICE
We have new Art Therapy sessions starting within our surgery for our patients. Mai will be holding sessions for people of any age & art ability on Tuesdays please see this link for more info! Art Therapy
Edinburgh Leisure are offering a new low impact circuit class for patients of Niddrie Medical Practice. It will be held in the community room on Tuesday mornings from 10am to 10.40am and it is completely FREE! Please come along everyone welcome!
Niddrie Medical Practice provide the whole range of GP services, including minor surgery and the insertion of contraceptive implants. Our experienced reception team will be happy to assist you with any questions you may have.
Contact may be made by e-mail or by phoning 0131 652 2004 during office hours. Please be aware when contacting by email this goes to a centrally accessed inbox and you should not send personal medical information/questions or complaints using this method.
We aim to provide the highest quality care, be accessible and deliver services in response to your needs.
We now have a FACEBOOK page – https://www.facebook.com/niddriemedicalpractice/‘LIKE’ our page to keep up to date with the practice.
Monthly Advice & Information Event at Niddrie Medical Practice
Here at Niddrie Medical Practice we are having a monthly theme within the waiting room. Every month we will be showcasing a different theme which may be about health , mental or physical well being with a large display in the waiting room and people from various agencies popping in to share some great advice and help to our patients.
Calling the Practice
The phone number for the practice is 0131 652 2004.
There may be times that due to unforeseen circumstances our lines are down. In this instance you can contact us on the surgery mobile 07514 886 331. Please DO NOT TEXT this number. It is only for calling us between 8-6pm Mon to Fri when our main number is out of order.
If you phone the main number and are placed on hold, please stay on hold until your call is answered. We aim to answer calls as quickly as possible but during busy periods this may be more difficult. Please remain on hold and your call will be answered as soon as a member of the team is available.
Ordering Prescriptions
We do not accept requests for repeat medication over the phone.
Why not sign up for our online services?
Online service users will be provided with the best service when ordering medication
It is easy to use and can be accessed at any time of the day or night, even when the surgery is closed
We aim to have online prescription requests ready for collection within 48 working hours from ordering online, just come along and collect it from the surgery. If you have informed us that your prescription goes to a certain chemist this will remain the same and you can collect it from the chemist as normal.
Other options for ordering medication is
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Asking your local chemist to order for you – we take no responsibility if the chemist misplaces your request. Be aware that some chemists take 72 working hours for processing when you order through them.
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By handing in your repeat request form at reception
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By letter
Online prescription and appointment booking
To register please complete a registration form and bring it to the practice with some form of photographic ID.
If you are already registered please go straight to our online services
Opening Times
We are open from Monday – Friday from 8AM to 6PM.
At least weekly, we provide a late surgery until 7PM.
When we are closed, GP services are provided by NHS24.
The reception is not staffed from 12pm-2pm on Thursdays. This is because of staff training and a team meetings. We are still contactable by e-mail or for urgent cases that cannot wait until we open again at 2pm call our surgery mobile on 0751 488 6331 during that time. The mobile phone is only answered during office hours and only when the reception phone is not staffed. Please call the mobile only if your problem cannot reasonably wait for a couple of hours.
Public Holidays for 2020/2021
In 2020:
- Friday 10th April 2020 – Good Friday
- Monday 13th April 2020 – Easter Monday
- Monday 4th May 2020 – May Day
- Monday 21st September 2020 – Autumn Public Holiday
- Friday 25th December 2020 – Christmas Day
- Monday 28th December 2020 – Public Holiday
In 2021:
- Friday 1st January 2021 – New Year’s Day
- Monday 4th January 2021 – Public Holiday
Clinics & Services
Pharmacy, Community Physiotherapy, Community Nursing, Community Mental Health, Dietetics, Chiropody, Dental Services, Radiology and a range of consultant clinics.
Change of Address
It is very important that we hold a correct address and telephone number for you. If either of these change please notify us. You may change your address on our online form.
Register with our practice
Patients wishing to register with our Surgery will need to complete a registration form, which you can download or request from one of our Receptionists. We only process new registrations on a Monday and a Wednesday. Please make sure you have the correct identification required when registering.
Repeat Prescriptions
Our patients are able to order repeat prescription items online. These items are listed on the right hand side of your repeat prescription computer slip.